Copywriters, translators, copy editors, visual content specialists and anyone else who produces work on J+ Scribe will be graded.

As a member of the J+ Community, you already know that we have high standards for the quality of the work that we deliver to our clients. Your work will be graded according to its objective and brief-specific quality.

These two aspects of quality across all of your recent projects will make up your aggregate grade.

In addition to quality, we need to know that we can rely on J+ Community members to hit their deadlines and respond to work when it's assigned.

You will not be graded on your reliability but deadlines are critically important to your work with Jellyfish and to our clients, and we request that when you work on any project with us:

As long as you’re doing these, you're meeting Jellyfish's standards for reliability.

If you start missing a lot of assignments or deadlines without letting your Project Manager know why, we'll reach out to see if the work you are being given is a good fit for your availability and skills.

Your aggregate grade across all of your recent project work will be displayed on your J+ Scribe profile. Rest assured, this is only visible to you and the in-house team.

When you submit work on J+ Scribe, it moves to someone else to review – for example, if you're a copywriter, your work moves to a copy editor, or if you are a copy editor it would move to your project’s Quality Lead or the Content Manager on the project.

They review your work in terms of its objective quality – such as factual accuracy and whether there are any typos in your work – and whether or not it meets the brief for the project you are working on.

When they submit all of your work in a batch to the next stage, they will be asked to provide numerical grades for the objective and brief-specific quality of your work.

This grade is then built into your aggregated grade. This will be continually updated and when your quality improves, your grade will improve too, as your most recent work is always the most important to us and it’s important that improvements can be seen.

When your grade shows that you are struggling with a particular project or to meet Jellyfish’s quality standards, we’ll reach out with some extra training resources to get your grade back to where it should be.

Unfortunately if the quality of your work doesn't improve with additional training we may need to allocate your work to another creator in the project team so that there are no delays to production, and we can continue to deliver high-quality work to the client.

Each quarter, we review all creator grades. It allows us to recognise reliable creators who have been producing consistently high-quality content and check who might need some extra support from us to improve their grade.

Please note, we always expect a certain amount of grade variance as copywriters and localisers work with different copy editors across projects.

As a reliable content creator who consistently delivers excellent content, we'll be more likely to invite you to join other projects in line with your capacity.

We’ll invite you to take the relevant Jellyfish training modules, or a refresh of the brief for any project you might be struggling with. Making use of our training materials is an excellent way to improve or learn new skills.

Unfortunately, if your grade is low and hasn’t improved, we’ll have to remove you from the J+ Community. We need to ensure that we’re offering consistent high-quality content to all of our clients and to achieve this, all creators in the community must have the correct skill sets for our clients’ project needs.

We appreciate that people can grow their skills and explore new specialisms over time, so if you are removed for quality reasons but you would like to rejoin the J+ Community at a later date, please email [email protected] and we'll advise on next steps.

If you have a question about anything mentioned in this article, please email [email protected] and we'll get back to you as soon as possible.