What is Phrase?
Phrase (formerly Memsource) is a CAT (Computer Assisted Translation) tool that includes translation memory. It has lots of great features and provides a professional environment for translators and copy editors to work in.
Before starting, please note that the interface is available in several languages, feel free to change it to your first language (Configuration > language).
Log in details
If you're asked to work with Phrase on a Jellyfish project, we will provide you with a Phrase account (if you don’t already have one with us). You will receive an email that contains your username and a link to generate a password. Use these credentials to log into your Linguist account from phrase.com
Please let the Project Manager know if you experience any issues accessing the platform.
Training guides
Please follow the links and read the guides to learn how to use Memsource. Please use the Phrase Editor for the web (not desktop).
Lesson 2: Translating in the Memsource Editors (desktop editor does not apply)
Please read these additional Memsource editor feature guides:
Quality Assurance Pane (Instant QA not relevant)
Repetitions (Disabling Auto-propagation of Repetitions not relevant)
Spellchecker (Spellchecker User Dictionary + External Spellchecking not relevant)
Active/inactive accounts
We have a limited number of accounts that can be active at the same time. This is why your account may appear inactive sometimes when trying to log in
If you get this message, please contact your Project Manager so that they can set your account to 'active'
Your account will automatically be set to inactive after completing a job
How to accept a new assigned job
You will be notified by email when a new job is available for you to start
Please note that this is a no-reply automated email
Click on the link to sign into your account and accept the job from your jobs page
Select the job and click 'Accept' (read lesson 1 for more about jobs page)
A job is only ready to work on if it has been completed in the previous step of the workflow
How to submit a job
Translate or edit all segments.
Run QA Check (QA, bottom right corner then RUN job QA, top right).
Make sure each segment is Confirmed (with the green tick).
Click complete top right to submit to next stage in the workflow.
You will be automatically signed out of your account if you have no active jobs.
Rejecting a job for amends
Phrase Reject a Job guide (please read)
Copy editors have the reject job feature enabled on their accounts
A job can be sent back to the previous workflow step like this:
Using the comment feature on the segments that need reworking to leave amends requests and feedback
Returning to the jobs board, selecting the job and pressing reject
The job will be returned to the translation step and the owner will be notified
Editorial comments can be viewed and resolved by clicking on the blue comment bubbles next to the segments.
The Content Quality Lead will receive a notification when the job is sent back to the QA step